Client Case Study – Dementia Support Service
Here is an example of how relatively small and simple changes can support people living with dementia to stay safe and independent – and give peace of mind to loved ones and carers. Contact us for more information about how we can help you or a relative/neighbour stay safe and independent at home.
Mrs N is 91 years old, living with dementia, independently in her own home. Mrs N’s daughter contacted us for advice as Mrs N forgets to remove the key from the front door after locking it, which is preventing carers accessing the property.
We suggested fitting a thumb turn lock, so Mrs N would be able to lock the door when inside the property and carers would still be able to access the property using a key. Mrs N’s daughter agreed to the lock being changed.
The work was completed through the funding from Lancashire County Council under the Integrated Home Improvement Service contract, the client only paid for the cost of the new lock. The work was completed within 5 days from the initial phone call.
We received the following feedback from Mrs N’s daughter: “Without this service my elderly mother who is 91 years old and living with dementia would not have been able to arrange or sort materials needed for the many jobs she has had done by Preston Care & Repair. This service has enabled my Mother to stay independent in her own home for longer. The lock on the front door id great, family and carers can get in and out now without her leaving the key in the lock. We think this is an excellent service!”