Client Case Study – Urgent Keysafe
Here’s a short case study about urgent help we were able to provide to keep lady secure in her own home. Click here for more information about our Handyperson Service.
We received a telephone call from a colleague at Age Concern Central Lancashire, she was visiting a lady who had been discharged from hospital the previous day and was having carers coming in throughout the day to support her. A key safe hadn’t been organised prior to her discharge and the client, as a result, was leaving her door open during the day meaning anyone could gain access to her property until the last carer visited at around 9pm.
We were able to action the key safe being supplied and fitted in under 24 hours from receiving the initial phone call ensuring better security and safety for the client in her own home. We also arranged for the Technical Officer to visit the client to look at and assist with improvements to the bathroom facilities.